Pennsylvania Sees Decrease in Unemployment Claims Amid Backlogs

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Busy unemployment office in Pennsylvania with people submitting claims

News Summary

Pennsylvania’s initial unemployment claims dropped to 10,414 for the week ending May 17, down from 10,514 the previous week, despite significant backlogs in claims processing. The state’s unemployment rate stands at 3.4%, the lowest in over a decade. Many applicants face considerable delays, particularly in appeals, which can take months. The Philadelphia Unemployment Project reports rising calls for assistance, highlighting ongoing financial struggles exacerbated by a backlog due to a previous system upgrade. While efforts to improve processing times are underway, issues persist.

Pennsylvania has recorded a decline in initial unemployment claims, with filings dropping to 10,414 for the week ending May 17, down from 10,514 the previous week. Despite this decrease, the state continues to grapple with significant backlogs in the processing of unemployment claims, leading to delays for many applicants.

National figures from the U.S. Department of Labor also indicate a modest decrease in unemployment claims across the country, with a total of 227,000 initial filings last week, compared to 229,000 the week before. In contrast, North Dakota saw the largest percentage increase in new claims, rising by 31.8%, while the Virgin Islands experienced the largest drop at 33.3%.

Pennsylvania’s current unemployment rate stands at 3.4%, marking the lowest rate in over a decade and the longest sustained period of low unemployment since 1976. However, the number of applicants waiting for their claims to be processed remains an enduring issue. Many unemployed residents face delays of several weeks for their initial claims to receive approval or denial. This backlog particularly affects those whose claims are denied, as they may wait up to four to five months for an appeals decision—totaling a wait time of six months or more before any payments are received.

Community advocates report that the current backlog situation is worse than what was experienced during the Great Recession. The impact is especially felt among Black Pennsylvanians, who make up about 15% of unemployment benefits despite representing only 12% of the population, indicating a disproportionate effect on this demographic.

In terms of financial relief, Pennsylvania has paid out $1.66 billion in unemployment benefits throughout 2023, with the average weekly payment reaching approximately $453.22. The state Department of Labor aims to address and clear the backlog of initial claims and appeals; however, the department has struggled to meet federal timeliness standards. In March, only 38.05% of initial unemployment claims were processed within the federally mandated 14-day timeframe.

In comparison, there were improvements noted in November, where the percentage of first payments processed within the 14 days increased significantly to 85.03%. Nonetheless, the situation regarding appeals remains concerning, with only 36.06% resolved within the standard 30 days as of November. Notably, the number of unemployment appeals in Pennsylvania has increased by 45% since 2019.

The Philadelphia Unemployment Project has registered a notable surge in calls for assistance, signifying the persistent struggles many citizens face. Although efforts have been made to improve the situation, including a 25% increase in staffing by the state Department of Labor, legal and logistical constraints surrounding hearings and the appeals process continue to hinder the resolution of claims.

A previous computer system upgrade that took place in June 2021 is cited as a contributing factor to the backlog, leading to misidentifications and glitches that have adversely affected claims processing. Nevertheless, there have been reported enhancements since the administration of Governor Shapiro, especially regarding quicker processing times for initial claims.

For individuals who find themselves unemployed, it is recommended that they prepare emergency budgets and follow steps to ensure their claims are filed correctly and promptly. Staying informed and vigilant can help navigate the complexities of the unemployment claims process in these challenging times.

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